Digital Engagement Internal Communications

From Buzzword to Breakthrough: Embedding Real Innovation in Your Organisation

Nearly a third of pharma employees say their companies rarely foster a culture of innovation. It’s time to move beyond lip service and make innovation a lived reality—across every level and function of your organisation.

Adam Kerr Consultant, Dialogue

In industries like tech, finance, and especially pharma, innovation is one of the most celebrated goals. But is it truly embedded in your organization, or has it become just another buzzword? In our recent research, we found that nearly a third of pharma employees feel their company rarely, or only sometimes, fosters a culture of innovation. If that sounds familiar, it might be time to re-evaluate what innovation means in practice.

Here are four essential elements to foster genuine, impactful innovation in any organisation:

  1. Innovation Requires a Culture, Not Just a Strategy
    Innovation isn’t just a strategic objective; it’s a way of thinking. For innovation to thrive, companies must cultivate a culture that encourages employees to experiment, learn from failure, and bring fresh ideas to the table. This means rewarding creative problem-solving, taking calculated risks, and celebrating progress—even when the outcome isn’t perfect.
  2. A Top-Down and Bottom-Up Approach
    Leadership plays a crucial role in fostering innovation, but real success happens when ideas flow freely at every level. Leaders can support an innovative culture by giving employees the freedom to explore, experiment, and present their ideas without fear of immediate dismissal. Empowering employees to contribute to innovation builds a culture where creativity isn’t just tolerated—it’s encouraged.
  3. Innovation Beyond the R&D Department
    In many organizations, innovation is mistakenly viewed as the sole responsibility of the R&D department. But true innovation can happen anywhere, from customer service to supply chain logistics. Expanding the scope of innovation and measuring its impact across all functions helps weave it into the organisation’s DNA, making it an integral part of everyday work rather than a separate function.
  4. Practical Steps to Encourage Innovation
    If you’re ready to move beyond talking about innovation and start making it happen, consider these practical steps:


Is your organisation truly committed to innovation, or are you just scratching the surface? If you’re ready to make innovation a practical reality, it may be time to rethink how you define, measure, and embed it into your company culture. Let’s discuss how to turn innovation from buzzword to business strategy.

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